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MLADEN HANZIR 
Thompson Island, PO Box 127, Boston MA 02127 
857-266-8907 • mladen.hanzir@gmail.com 
EDUCATION 
Bike Tour Guide License May 2012 
IDTA, Premantura, Istra 
 Knowledge about first AID, orientation, maping, geography, bike service, and nutrition. 
Insurance Procuration License October 2006 
Croatian Financial Services Supervisory Agency 
 Learned about different types of insurances and applied them when needed. 
 Negotiatied insurance coverage between clients and inuagency. 
Faculty of Electrical Engineering and Computing October 2002 – October 2005 
University of Zagreb 
 Completed coursework in civil and electrical engineering. 
WORK EXPERIENCE 
Sea Kayaking Instructor June 2014 - Present 
Outward Bound Education Center – Thompson Island, Massachusetts, USA 
 Organized and provided 2-weeks sea kayaking expeditions for ten 13- and 14-year-olds. 
 Supervised and executed low and high ropes challenges. 
 Developed team building, conflict management and problem solving activities. 
Manager of Adventure Tours and Adventure Tour Guide June 2012 – May 2014 
Adventure Dubrovnik Tourist Agency – Dubrovnik, Croatia 
 Organized sea kayaking, biking, hiking and fishing tours. 
 Supervised a total of 15 guides as they conducted their tours. 
 Created weekly schedule, organized guest transfers and food and beverages for tours. 
 Taught guests how to use equipment such as kayak, paddles, fishing rods, etc. 
Financial Consultant September 2005 – June 2012 
OVB Allfinanz – Zagreb, Croatia 
 Consultated clients on personal finance. 
 Analyzed and researched financial markets. 
 Learned about comunication, psychology, presentation, sales and negotiation skills. 
 Coached a working team of 15 people. 
RELATED EXPERIENCE 
 Daily ski tour guide for tourist agency Chellange in Bad Kleimkircheeim, Austria. 
 Catering, administration, office jobs, organization of sporting events. 
SKILLS & CERTIFICATIONS 
 American Canoe Association Level 3 Coastal Kayaking Certification 
 First Aid & CPR Red Cross Certified. 
 Boat Leader's License Category B. 
 Fluency in English and Croatian. Conversational German. 
 Customer Service. 
 Driver's license. 
 Proficiency in Word, Excel, Outlook and PowerPoint

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Mladen Hanzir Resume Sea Kayaking Instructor Thompson Island

  • 1. MLADEN HANZIR Thompson Island, PO Box 127, Boston MA 02127 857-266-8907 • mladen.hanzir@gmail.com EDUCATION Bike Tour Guide License May 2012 IDTA, Premantura, Istra  Knowledge about first AID, orientation, maping, geography, bike service, and nutrition. Insurance Procuration License October 2006 Croatian Financial Services Supervisory Agency  Learned about different types of insurances and applied them when needed.  Negotiatied insurance coverage between clients and inuagency. Faculty of Electrical Engineering and Computing October 2002 – October 2005 University of Zagreb  Completed coursework in civil and electrical engineering. WORK EXPERIENCE Sea Kayaking Instructor June 2014 - Present Outward Bound Education Center – Thompson Island, Massachusetts, USA  Organized and provided 2-weeks sea kayaking expeditions for ten 13- and 14-year-olds.  Supervised and executed low and high ropes challenges.  Developed team building, conflict management and problem solving activities. Manager of Adventure Tours and Adventure Tour Guide June 2012 – May 2014 Adventure Dubrovnik Tourist Agency – Dubrovnik, Croatia  Organized sea kayaking, biking, hiking and fishing tours.  Supervised a total of 15 guides as they conducted their tours.  Created weekly schedule, organized guest transfers and food and beverages for tours.  Taught guests how to use equipment such as kayak, paddles, fishing rods, etc. Financial Consultant September 2005 – June 2012 OVB Allfinanz – Zagreb, Croatia  Consultated clients on personal finance.  Analyzed and researched financial markets.  Learned about comunication, psychology, presentation, sales and negotiation skills.  Coached a working team of 15 people. RELATED EXPERIENCE  Daily ski tour guide for tourist agency Chellange in Bad Kleimkircheeim, Austria.  Catering, administration, office jobs, organization of sporting events. SKILLS & CERTIFICATIONS  American Canoe Association Level 3 Coastal Kayaking Certification  First Aid & CPR Red Cross Certified.  Boat Leader's License Category B.  Fluency in English and Croatian. Conversational German.  Customer Service.  Driver's license.  Proficiency in Word, Excel, Outlook and PowerPoint