Mladen Hanzir has experience as a sea kayaking instructor and adventure tour guide in Massachusetts and Croatia. He has a bike tour guide license from Croatia and insurance procurement license. Hanzir completed coursework in civil and electrical engineering at University of Zagreb. Previously, he worked as a financial consultant in Croatia where he consulted clients, researched markets, and coached a team of 15 people. Hanzir has certifications in kayaking, first aid, and speaks English, Croatian, and conversational German.
Mladen Hanzir Resume Sea Kayaking Instructor Thompson Island
1. MLADEN HANZIR
Thompson Island, PO Box 127, Boston MA 02127
857-266-8907 • mladen.hanzir@gmail.com
EDUCATION
Bike Tour Guide License May 2012
IDTA, Premantura, Istra
Knowledge about first AID, orientation, maping, geography, bike service, and nutrition.
Insurance Procuration License October 2006
Croatian Financial Services Supervisory Agency
Learned about different types of insurances and applied them when needed.
Negotiatied insurance coverage between clients and inuagency.
Faculty of Electrical Engineering and Computing October 2002 – October 2005
University of Zagreb
Completed coursework in civil and electrical engineering.
WORK EXPERIENCE
Sea Kayaking Instructor June 2014 - Present
Outward Bound Education Center – Thompson Island, Massachusetts, USA
Organized and provided 2-weeks sea kayaking expeditions for ten 13- and 14-year-olds.
Supervised and executed low and high ropes challenges.
Developed team building, conflict management and problem solving activities.
Manager of Adventure Tours and Adventure Tour Guide June 2012 – May 2014
Adventure Dubrovnik Tourist Agency – Dubrovnik, Croatia
Organized sea kayaking, biking, hiking and fishing tours.
Supervised a total of 15 guides as they conducted their tours.
Created weekly schedule, organized guest transfers and food and beverages for tours.
Taught guests how to use equipment such as kayak, paddles, fishing rods, etc.
Financial Consultant September 2005 – June 2012
OVB Allfinanz – Zagreb, Croatia
Consultated clients on personal finance.
Analyzed and researched financial markets.
Learned about comunication, psychology, presentation, sales and negotiation skills.
Coached a working team of 15 people.
RELATED EXPERIENCE
Daily ski tour guide for tourist agency Chellange in Bad Kleimkircheeim, Austria.
Catering, administration, office jobs, organization of sporting events.
SKILLS & CERTIFICATIONS
American Canoe Association Level 3 Coastal Kayaking Certification
First Aid & CPR Red Cross Certified.
Boat Leader's License Category B.
Fluency in English and Croatian. Conversational German.
Customer Service.
Driver's license.
Proficiency in Word, Excel, Outlook and PowerPoint