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Best Practices for Successful Project
Implementation
INTRODUCTION
World is swiftly moving towards automation.
COST BENEFITS PRODUCTIVITY IMPROVEMENTS
In India, the eye healthcare NGOs, private
hospitals and the government institutions are
looking at opportunities to automate IT systems.
PELLUCID HEALTHCARE NETWORKS
CHALLENGES IN TECH IMPLEMENTATIONS
PELLUCID HEALTHCARE NETWORKS
Reprinted here for sole academic purposes with written permission
from The Standish Group.
PROJECT SUCCESS FAILURE RATE
Year 2006 2008 2010 2012
Successful 35 % 32 % 37 % 39 %
Failed 19 % 24 % 21 % 18 %
Challenged 46 % 44 % 42 % 43 %
Understand the pain points in the current system and Identify where technology can bring in
improvements.
IDENTIFYING SCOPE AND UTILITY
PELLUCID HEALTHCARE NETWORKS
ENSURING COST BENEFIT ANALYSIS
PELLUCID HEALTHCARE NETWORKS
STAKEHOLDER COMMITMENT
Whatever tech support a company is buying should be understood by all the people with
respect to utility and result it promises to deliver at implementation level, finally people at
front rows are going to be executing it
Ensure stakeholder buy in including senior management,
partners and end users
PELLUCID HEALTHCARE NETWORKS
PRODUCT FITMENT
The product to be implemented
must be quickly customizable and
configurable to suit the specific
needs which vary based on
organizations.
Conduct effective training sessions
which includes a mix of classroom
based training, train the trainer
sessions as well as hands on training.
USER EDUCATION
PELLUCID HEALTHCARE NETWORKS
ITERATIVE DELIVERY
• Do pilots rollout of the product and refine if gaps are identified.
• Feedback from actual end users is essential.
• Prepare detailed help documentation, FAQ and SOP based on pilot.
• Address gaps identified if any.
• Proceed with a full scale implementation.
PELLUCID HEALTHCARE NETWORKS
EFFECTIVE POST IMPLMENTATION SUPPORT
• Important to have ongoing
after sales support
• Monitoring of usage of the
software must be done
periodically.
• Mechanisms to train new
users must also be
established
• The benefits realized must
also be reviewed
PELLUCID HEALTHCARE NETWORKS
• Effective Status c
communication during the
implementation
• Constant monitoring of
costs and schedules
• Establishment of
governance mechanisms
and having escalation
matrix in place
• Importance of quality in
deliverables and customer
experience
PROJECT MANAGMENT PROCESS THROUGHOUT ALL STAGES
PELLUCID HEALTHCARE NETWORKS
SUCCESS
STORIES
PELLUCID HEALTHCARE NETWORKS
IMPACT PELLUCID MADE WITH OEU
Within a period of 1 year effectively implemented 3 solutions
VISION CENTER
MANAGEMENT Software
for managing operations
of Vision centres
The Pellucid Mobility
application which is being
used for surveys by
community workers
Camp and Cataract
tracking surgery
application was used to
track 11,000 cataract
surgeries and 743 camps
PELLUCID HEALTHCARE NETWORKS
Vision Center Rollout in India
PELLUCID HEALTHCARE NETWORKS
• Total 28 devices launched
• 130370 people reached
• In just 6 months
• With just 20 devices
• 8 devices currently on trial run
PELLUCID MOBILITY FOR OEU
PELLUCID HEALTHCARE NETWORKS
CONCLUSION
Only structured and well planned
software deployments can ensure
effective results.
Effectively
understands
the domain
Can
do rapid
customizations
Provides
long term
partnership
and support
There are many product vendors and solutions
in the market but it is essential to look for
vendors who…
PELLUCID HEALTHCARE NETWORKS
We will be happy to help you. Please write us at
info@pellucidinc.com
Or
consulting@pellucidinc.com
PELLUCID HEALTHCARE NETWORKS
PELLUCID HEALTHCARE NETWORKS

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Best Practices for Successful Project Implementation

  • 1. Best Practices for Successful Project Implementation
  • 2. INTRODUCTION World is swiftly moving towards automation. COST BENEFITS PRODUCTIVITY IMPROVEMENTS In India, the eye healthcare NGOs, private hospitals and the government institutions are looking at opportunities to automate IT systems. PELLUCID HEALTHCARE NETWORKS
  • 3. CHALLENGES IN TECH IMPLEMENTATIONS PELLUCID HEALTHCARE NETWORKS
  • 4. Reprinted here for sole academic purposes with written permission from The Standish Group. PROJECT SUCCESS FAILURE RATE Year 2006 2008 2010 2012 Successful 35 % 32 % 37 % 39 % Failed 19 % 24 % 21 % 18 % Challenged 46 % 44 % 42 % 43 %
  • 5. Understand the pain points in the current system and Identify where technology can bring in improvements. IDENTIFYING SCOPE AND UTILITY PELLUCID HEALTHCARE NETWORKS
  • 6. ENSURING COST BENEFIT ANALYSIS PELLUCID HEALTHCARE NETWORKS
  • 7. STAKEHOLDER COMMITMENT Whatever tech support a company is buying should be understood by all the people with respect to utility and result it promises to deliver at implementation level, finally people at front rows are going to be executing it Ensure stakeholder buy in including senior management, partners and end users PELLUCID HEALTHCARE NETWORKS
  • 8. PRODUCT FITMENT The product to be implemented must be quickly customizable and configurable to suit the specific needs which vary based on organizations. Conduct effective training sessions which includes a mix of classroom based training, train the trainer sessions as well as hands on training. USER EDUCATION PELLUCID HEALTHCARE NETWORKS
  • 9. ITERATIVE DELIVERY • Do pilots rollout of the product and refine if gaps are identified. • Feedback from actual end users is essential. • Prepare detailed help documentation, FAQ and SOP based on pilot. • Address gaps identified if any. • Proceed with a full scale implementation. PELLUCID HEALTHCARE NETWORKS
  • 10. EFFECTIVE POST IMPLMENTATION SUPPORT • Important to have ongoing after sales support • Monitoring of usage of the software must be done periodically. • Mechanisms to train new users must also be established • The benefits realized must also be reviewed PELLUCID HEALTHCARE NETWORKS
  • 11. • Effective Status c communication during the implementation • Constant monitoring of costs and schedules • Establishment of governance mechanisms and having escalation matrix in place • Importance of quality in deliverables and customer experience PROJECT MANAGMENT PROCESS THROUGHOUT ALL STAGES PELLUCID HEALTHCARE NETWORKS
  • 13. IMPACT PELLUCID MADE WITH OEU Within a period of 1 year effectively implemented 3 solutions VISION CENTER MANAGEMENT Software for managing operations of Vision centres The Pellucid Mobility application which is being used for surveys by community workers Camp and Cataract tracking surgery application was used to track 11,000 cataract surgeries and 743 camps PELLUCID HEALTHCARE NETWORKS
  • 14. Vision Center Rollout in India PELLUCID HEALTHCARE NETWORKS
  • 15. • Total 28 devices launched • 130370 people reached • In just 6 months • With just 20 devices • 8 devices currently on trial run PELLUCID MOBILITY FOR OEU PELLUCID HEALTHCARE NETWORKS
  • 16. CONCLUSION Only structured and well planned software deployments can ensure effective results. Effectively understands the domain Can do rapid customizations Provides long term partnership and support There are many product vendors and solutions in the market but it is essential to look for vendors who… PELLUCID HEALTHCARE NETWORKS
  • 17. We will be happy to help you. Please write us at info@pellucidinc.com Or consulting@pellucidinc.com PELLUCID HEALTHCARE NETWORKS