Ulrike Caviglione

·Reservation of fine dining restaurants and nightclubs ·Consultation and sale of tickets for concerts, musicals, theatre and sports events ·Purchase of flowers, balloons and gifts on behalf of clients ·Planning of events and parties for prestigious clients ·Project Michael Jackson: - Management of international orders for tickets for the Michael Jackson concert in London

· Long haul and Short haul reservations including hotels, car hire and flights · Arranging worldwide itineraries for business and leisure travel for prestigious customers ·Supporting Senior Executive and Team Manager with the development of new team members

· Liaising with delegates by fax, phone, e-mail · Updating and maintaining online booking database · Accounting: - Invoices, receiving and controlling Delegate Payments - Liaising with Finance Department ·Supplying general administrative support to the Event Management Team

·Duties also included Data Input and Statistical Analysis

Honours Dissertation Business Strategy Spanisch Politics and Planning in Tourism Tourism Marketing Rural Tourism Development and Management Tourism and Recreation in Fragile Destinations Tourism Management English as a Foreign Language

Tourismusbetriebslehre Tourismuspolitik Kosten-und Leistungsrechnung Wirtschafts-und Tourismusstatistik Reiserecht Reiseverkehrsgeographie Kommunikationspolitik International Business und Principles of Managment (Englisch) Volkswirtschaftslehre Textverarbeitung Rechnungswesen BWL